My first bittersweet Haagen Dazs experience

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I've never had Haagen Dazs before and my first experience with Haagen Dazs was a bittersweet moment. My partner purposely convert his credit card reward points into Haagen Dazs ice cream vouchers so both of us can enjoy the ice cream. We were at one of the Haagen Dazs outlet in Penang just 5 minutes walk from Auto City Penang.

We ordered fruit blossom - a crunchy waffle basket holds six mini scoops of Haagen Dazs signature flavours: strawberry, mango & raspberry, blueberries & cream, vanilla ice creams, and raspberry & mango sorbet. Beautifully served with strawberry sauce, almond flakes, whipped cream and strawberry slices. You may select your own choices of ice cream flavour as well. We've selected chocolate, salted caramel, strawberry, cookie & cream, mango & raspberry and macadamia nut flavours. It's smooth, creamy and rich with just the right balance.

We have eaten almost 40% of our ice cream and my sweet experience turned bitter when I bite into something very hard. It looks like a thin transparent plastic stick. We approached the staff and immediately they change a new set of fruit blossom for us. At the same time, they carried out investigation on the foreign object.

When we were about to pay at the counter, the staff told us it's on the house. We were a bit stunned as we didn't expect to eat free! The staff were very apologetic and asked us to use the voucher for other products. The foreign object turned out to be the plastic debris from the chocolate flakes container. As a corrective action, they have already thrown away that box of chocolate flakes. However, I didn't ask for their preventive action. Anyway, I was thankful that I didn't swallow the plastic stick and at the same time walked out as a happy customer.

We decided to keep that voucher for another round of Haagen Dazs ice cream since we were too full at that time to try their other products. So, we had it at Haagen Dazs Ipoh outlet located just 7 minutes walk from AEON Mall Kinta City, Ipoh. We just ordered 3 scoops of strawberry, salted caramel & chocolate flavour ice cream. You can create your own by adding pastries such as cone, cookies, brownies or waffles. Besides that, you can add your own toppings such as chocolate sauce, caramel sauce, strawberry coulis, whipped cream, Oreo crumbs, M&Ms, chocolate love letter, cone chips, Kit Kat, chocolate crunchy pearls, salted caramel crunchy pearls, almond flakes, rainbow sprinkles and granola bar clumps.

 Haagen Dazs signature flavours: Vanilla, Belgian chocolate, Strawberry, Macadamia nut, Green tea, Royal milk tea, Cookies & cream, Salted caramel, Chocolate, Caramel biscuit & cream, Chocolate midnight cookies, Strawberry cheesecake, Banana chocolate brownie, Coffee, Mango & raspberry, Mango sorbet, Raspberry sorbet and Blueberries & cream.

(All prices stated are inclusive of GST and subject to 10% service charge)



Haagen Dazs outlet in Penang


Haagen Dazs outlet in Penang


Shop ambience (Penang outlet)



Fruit blossom - RM 32.90 (chocolate, salted caramel, strawberry, cookie & cream, mango & raspberry and macadamia nut)


Address:
Haagen Dazs (Penang outlet)
1681-G5, Jalan Perusahaan Bukit Tengah,
13600 Perai,
Pulau Pinang, Malaysia



Shop ambience (Ipoh outlet)


3 scoops ice cream - RM 22.90 (strawberry, salted caramel & chocolate flavour)


Address:
Haagen Dazs (Ipoh outlet)
G-OR-6, De Garden,
Persiaran Medan Ipoh, Medan Ipoh,
31400 Ipoh, Perak,
Malaysia

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